Starman Online Auction Help
Below you will find some answers to help get you started. If you have additional questions or comments do not hesitate to give us a call.
What is the cost to register on this site?
Nothing. There are no registration fees for buyers. We may charge a fee for listers in the future.
How much does it cost for sellers to place listings?
Is this site secure?
As secure as anything on the internet can be. We are in the process of employing the latest encryption technology.
How do I find what I'm looking for?
You have several options:
- We offer a quick search form on the front page for you to enter keywords to search.
- We offer an Advanced Search page for you to refine your search criteria.
- We offer browsing filters when you are browsing by category.
- If you already know what you are looking for you can browse the categories listed on the left side of the site's pages.
Can I save items to revisit later?
Yes. You can maintain your own "favorites" list within your account. Each listing on our site has an "add to favorites" link. Simply click that link and we will add that item to your favorites list.
What if I can't find what I'm looking for?
You can set up search filters within your account area. Our site will then screen all new listings, as they are placed on the site, and if an item is listed that meets your filter (search) criteria, we will automatically send you an email notification.
How do buyers and sellers communicate with each other?
We provide buyers with the ability to contact the seller through a form that is accessible on each of the seller's listing pages. The seller will then be notified by email of the buyer's questions and the seller can either reply by email or log in to their account and reply through our onsite messaging system. The seller can choose to keep their email address anonymous.